1. CROWN & TIMBER PRIVACY POLICY
Last updated:23/9/2026
Crown & Timber Privacy Policy
Crown & Timber is a mobile game developed by QuestCardsUK.
This Privacy Policy explains how QuestCardsUK ("we", "us", "our") collects, uses, stores and protects personal information when you:
visit the Crown & Timber website;
sign up for the Crown & Timber beta;
participate in Crown & Timber testing;
contact us about Crown & Timber;
use Crown & Timber once the relevant privacy information and consent requirements have been implemented.
We aim to handle personal information fairly, lawfully and transparently. This notice is intended to provide the information required by applicable UK data protection law, including the UK GDPR and Data Protection Act 2018, as amended from time to time.
1. Who we are
The data controller responsible for the personal information covered by this Privacy Policy is:
QuestCardsUk
WN48PG
United Kingdom
Email: info@questcards.co.uk
For privacy enquiries, please contact us at the email address above.
2. What information we collect
Depending on how you interact with Crown & Timber, we may collect:
Beta registration information
When you sign up for the closed beta, we may collect:
email address;
Android device model;
country;
date and time of registration;
information about your beta participation;
communications you send to us.
We only ask for information that is relevant to administering the beta and associated communications.
Beta testing information
When you participate in the beta, we may collect information such as:
game version/build;
device type and operating system;
gameplay and testing results;
highest Wave reached;
general gameplay statistics;
bug reports;
survey/feedback responses;
information you voluntarily provide when contacting us.
Where analytics or crash-reporting services are introduced, we will update this Privacy Policy before or when those services begin collecting personal information.
Prize draw information
If you enter the Crown & Timber beta tester prize draw, we may process:
name or other identifying information you provide;
email address;
information needed to establish eligibility;
information needed to contact you if you win;
information needed to deliver the prize.
3. Information we do not intentionally collect
We do not ask beta testers to provide:
passwords;
payment-card information;
financial account passwords;
precise location;
special category personal data;
criminal-record information.
Please do not send us sensitive personal information unless we specifically request it for a lawful reason.
4. How we use personal information
We may use personal information to:
administer Crown & Timber beta registrations;
communicate with beta testers;
provide access to beta testing;
manage beta participation;
distribute testing information and links;
collect and evaluate beta feedback;
identify and investigate bugs;
maintain the security of the beta and website;
administer prize draws;
contact prize winners;
deliver prizes;
respond to support enquiries;
maintain appropriate business records;
comply with legal obligations;
protect our rights, users and services;
improve Crown & Timber and its website.
We will not use your personal information for unrelated purposes without first considering whether that new use is compatible with the original purpose and whether additional privacy information or a new lawful basis is required.
5. Our lawful bases for processing
UK data protection law requires us to have a lawful basis for processing personal information. The appropriate basis depends on what we are doing.
For example:
Beta administration
We may rely on contract where processing is necessary to administer your participation under the Crown & Timber Beta Terms that you accept.
Prize draw administration
We may rely on the steps necessary to administer your participation under the Prize Draw Terms, together with other applicable lawful bases where necessary.
Security, fraud prevention and maintaining records
We may rely on legitimate interests, where we have identified a genuine legitimate interest, considered whether the processing is necessary and balanced that interest against your rights and interests.
Optional marketing
Where we send optional promotional communications that require consent under applicable electronic marketing rules, we will ask for consent separately.
You can withdraw consent at any time where consent is the lawful basis.
The ICO requires organisations to identify and explain their lawful bases rather than simply collecting personal information without establishing a lawful basis.
6. Beta emails and marketing
We distinguish between:
Operational beta communications, such as an invitation to join the beta, testing instructions, important changes to the test and information necessary to administer participation; and
Optional marketing communications, such as future news, promotional announcements or other marketing.
We will not make optional marketing consent a condition of joining the beta.
Where we rely on consent for optional marketing, you can withdraw your consent at any time.
You also have an absolute right to object to direct marketing.
7. Analytics and crash reporting
Crown & Timber is expected to use analytics and crash-reporting technologies during later testing and release.
These services will only be described here once the specific providers and configuration have been finalised.
Before activating analytics or crash-reporting services that process personal information, we will update this Privacy Policy to identify:
the provider;
the information collected;
the purpose;
the lawful basis;
retention periods;
relevant international transfers;
applicable controls or consent mechanisms.
Do not publish this paragraph as evidence that analytics are already active if they are not.
8. Advertising
Crown & Timber may display advertisements once advertising services are enabled.
Beta testing may use test advertisements rather than live advertising.
Before live advertising is enabled, this Privacy Policy will be updated with the relevant advertising provider(s), information collected, purposes, lawful bases, cookies/identifiers where applicable, and any required consent mechanism.
9. Purchases and payments
Crown & Timber may offer an optional paid "Royal Ad-Free" product.
Payment processing is performed through the relevant app-store payment infrastructure rather than us directly receiving your full payment-card details.
We will process information necessary to confirm purchases, manage entitlements, restore purchases and provide customer support.
The relevant store's privacy terms will also apply to information that it processes independently.
10. Google Play Games and leaderboards
Crown & Timber may use Google Play Games Services to provide optional features such as leaderboards.
Before this functionality is enabled for public or beta use, this Privacy Policy will be updated to describe the relevant information, account identifiers, services and privacy controls.
11. Website cookies and similar technologies
Our website may use cookies and similar technologies.
Strictly necessary technologies may be used where permitted by applicable law.
Where non-essential cookies or similar technologies require consent, we will seek consent before using them.
The website may also use functionality provided by third-party services such as our website host, form provider, analytics provider or other service providers.
We will provide appropriate information about those technologies and obtain consent where required.
The ICO states that website visitors must be informed about cookies and that non-essential cookies generally require agreement before they are used.
12. Who we share personal information with
We may share personal information with carefully selected service providers where necessary to operate Crown & Timber.
Depending on the services actually used, these may include:
website hosting providers;
form/email providers;
beta distribution platforms;
analytics providers;
crash-reporting providers;
advertising providers;
app stores;
payment providers;
prize-delivery providers;
professional advisers;
legal or regulatory authorities where required.
We do not sell your personal information.
We require processors acting on our behalf to provide appropriate safeguards and only process information according to our instructions where the law requires this.
13. International transfers
Some service providers may process information outside the United Kingdom.
Where personal information is transferred outside the UK, we will use an appropriate legal mechanism and safeguards required by applicable UK data protection law.
The exact international-transfer arrangements will depend on which providers are activated.
14. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, subject to legal, accounting, dispute-resolution and other obligations.
As a working retention policy:
Beta registration information: normally retained while the beta is active and for a reasonable period after the beta ends to administer the test and resolve disputes, unless you request deletion earlier and we have no lawful reason to retain it.
Beta feedback: retained for as long as reasonably necessary to analyse and improve the game and maintain development records.
Prize draw information: retained for as long as reasonably necessary to administer the draw, verify the award and comply with applicable legal or promotional requirements.
Marketing consent records: retained for as long as reasonably necessary to demonstrate consent and manage unsubscribing.
We will securely delete, anonymise or otherwise dispose of information when it is no longer necessary, subject to lawful retention requirements.
15. Your rights
Depending on the circumstances, UK data protection law gives you rights including:
the right to be informed about our processing;
the right to access your personal information;
the right to have inaccurate information corrected;
the right to request erasure;
the right to request restriction of processing;
the right to object to certain processing;
the right to object to direct marketing;
the right to data portability where applicable;
the right to withdraw consent where processing is based on consent.
These rights are not absolute in every circumstance and exceptions may apply.
To exercise a right, contact:
[PRIVACY EMAIL]
We may need to verify your identity before responding.
16. Complaints
If you have concerns about how we use your information, please contact us first at:
[PRIVACY EMAIL]
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
ICO website:
The ICO confirms that privacy information should explain individuals' rights and how to complain.
17. Children
The Crown & Timber closed beta and associated prize draw described on this website are currently intended for people aged 18 or over.
We do not knowingly collect information from children for the beta registration.
If we later make Crown & Timber available to children or knowingly process children's data, we will review our privacy and consent arrangements before doing so.
18. Security
We use reasonable technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.
No internet transmission or electronic storage system can be guaranteed to be completely secure.
19. Changes to this Privacy Policy
We may update this Privacy Policy when our processing changes, when services are added or removed, or when legal requirements change.
We will update the "Last updated" date and, where appropriate, notify users of material changes.
We will not quietly begin materially new processing without providing appropriate information.
20. Contact
For questions about this Privacy Policy or personal information:
QuestCardsUK
1 Captains Lane
Wn4
info@questcards.co.uk